The time of the empowered patient is now. Learn how to calculate customer lifetime value with long-term wellness in mind.
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Building a Bridge: 3 Strategies for Successfully Merging Physician Liaison Teams
Discover how AMITA Health and Emory Health Network are overcoming challenges from mergers and acquisitions and embracing opportunities to elevate their physician marketing strategies.
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HMPS 2019 in 25 Tweets and 5 Slides
True North Custom’s synthesis of tweets from the Healthcare Marketing & Physician Strategies Summit highlights some of the most salient insights and ideas shared.
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Create a Portrait of the Healthcare Consumer with Unified Digital Strategies
Digital strategists across departments can work together to inform operational planning, build brand awareness, and more.
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How HonorHealth Personalizes the Patient Journey
Learn how to create and follow a recipe for your patients’ nonclinical needs throughout their healthcare journey.
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Improving Your Website with AI: Get Ready for Chatbots
Can chatbots improve the digital experience for healthcare consumers? Piedmont Healthcare thinks so. Learn more in our upcoming webinar.
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Healthcare Marketers: You Need to Unplug
With so much external technology demanding our attention in today’s world, Gopi Kallayil reminds us to not forget about the most sophisticated, complex technology we all have: our brains.
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5 Marketing Tips for a Successful Healthcare Merger
Mergers and acquisitions present some unique challenges for healthcare marketers and communicators. What does it take to ensure success? Executives who’ve “been there” offer recommendations.
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3 Tips to Improve Your Workday
Looking for ways to help your workday go a bit more smoothly? Check out a few tips from the Healthcare Marketing & Physician Strategies Summit.
8 Favorite Tweets from #HMPS18
The #HMPS18 hashtag generated more than 3,500 tweets and more than 12 million impressions. Check out some of our favorite tweets!
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HMPS18 Day Three: 3 Tips for Improving Your Hospital’s Brand
The 23rd Annual Healthcare Marketing & Physician Strategies Summit came to a close on Wednesday, May 2. Read on for some highlights from the final day.
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HMPS Day One: 4 Challenges Healthcare Marketers and Communicators Face
We woke up to snow, but ended Day One with sunshine and more than 800 attendees meditating at the end of a thought-provoking keynote by Gopi Kallayil, chief brand evangelist for Google. Read on for some highlights.
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What Nearly 7 Million Online Reviews Say About the Doctor-Patient Relationship
Healthcare is beginning to recognize the value consumers place on easily accessible and transparent information and services. Leverage this new analysis to connect more meaningfully with consumers.
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The Perfect Consumer Experience
Consumers today expect personalization in every aspect of their lives – and healthcare is no exception. For health systems, that means delivering superior service and engaging patients at a personalized level.
Boosting Referral Rates Through Comprehensive Data
Nurturing referral relationships is a time- and resource-intensive process. Emory Healthcare increased physician referral rates and surpassed the ROI ratio goal for its physician liaison program by 27 percent.
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Top Reasons to Attend the Healthcare Marketing & Physician Strategies Summit
Now in its 23rd year, the Healthcare Marketing & Physician Strategies Summit brings together leading marketing, strategy, digital, and physician relations executives to share real-world strategies and solutions for tackling…
A Holistic View of the Online Patient Experience
Sixth in a series of columns featuring lessons from the 22nd Healthcare Marketing & Physician Strategies Summit Healthcare marketers have many, many opportunities to connect with patients. The key is…
A Crisis Is Coming … Are You Ready?
Fifth in a series of columns featuring lessons from the 22nd Healthcare Marketing & Physician Strategies Summit If you work at a hospital or health system, it’s inevitable: If it…
How to Make Your Ad Campaign Better
Fourth in a series of columns featuring lessons from the 22nd Healthcare Marketing & Physician Strategies Summit Essentia Health wanted to soften its brand. Take a more visionary approach. Get…
Teach Your Doctors How to Talk to Patients
Third in a series of columns featuring lessons from the 22nd Healthcare Marketing & Physician Strategies Summit Patients assume your doctors know what they’re doing. But what they want is…