Brand vs. Data in Healthcare Marketing

There’s been a long debate in healthcare marketing on whether to focus more on branding or data-driven plans. Why not focus on both?

How OhioHealth Puts Patients at the Center

OhioHealth puts patients at the center of care with its user-centered experience design strategy. Hear how.

Is Telehealth a Bubble

Is Telehealth a Bubble?

Is it possible for telehealth to be the next generation of care delivery? How do we overcome resistance? Ann Mond Johnson weighs in.

What Policies Can Unbreak Healthcare

What Policies Can Unbreak Healthcare?

What policies can unbreak healthcare as the industry strives to better align with consumer expectations? Hear Paul Keckley’s take in this Hello Healthcare interview.

Hello Healthcare - Customer Experience

Customer Experience: Buy-In, Adoption, and Measurement

Customer experience has catapulted to the forefront of strategic leadership planning in healthcare. Hear how HonorHealth is responding.

Influencer Marketing Video Interview with Stuart Dill

Influencer Marketing: The Dolly Parton Healthcare Story

In this new Hello Healthcare interview, recorded at HMPS21, Stuart Dill talks with Chris Hemphill about successful influencer stories.

Interview with Debra Jasper

Video: Making an Impact in Today’s Hybrid World

In this interview, Debra Jasper talks about creating clear, compelling messages that make an impact in today’s hybrid world.

hello healthcare

Video: AI & Patient Engagement in Healthcare

Virtua Health has transformed its marketing and patient engagement strategy with AI. Learn how in this video interview.

collaborating for growth

Collaboration as a Force + Financial Multiplier for Service Lines

Marketing, physician relations, and strategy leaders at University of Utah Health are collaborating to create efficiencies, strengthen the organization’s culture, and facilitate exponential growth.

harnessing trust

Harnessing Trust and Humanizing the Brand at Johns Hopkins

Since the pandemic began, the world has turned to Johns Hopkins for insights on COVID-19. Learn how marketing and communications embraced the opportunity to guide the global community during this time of crisis.

Hello Healthcare Podcast

Podcast: Do Healthcare Marketers Deliver Care?

Do Healthcare Marketers Deliver Care, the latest Hello Healthcare podcast, explores the impact of misinformation on people’s health outcomes.

user-centered planning and design

User-Centered Planning and Design: Capturing Heads, Hearts, and Hands

OhioHealth is embracing the evolution in healthcare by meeting patients where they are—and that increasingly means a virtual experience.

HMPS21: A Preview

The Healthcare Marketing & Physician Strategies Summit returns live October 6-8, 2021. Read on for some HMPS21 highlights.

Jarrard Forum Marcom Leader Survey

A Healthcare Marcom Post-Pandemic Pulse Check

Healthcare marketing and communications leaders weigh in on what comes next.

A New Value Equation for Digital Healthcare

A New Value Equation for Digital Healthcare: Free Report

Your website’s poor connective tissue might be costing you money. Learn why and how to address it in this free report.

quality improvement customer experience

How to Innovate the Quality Improvement Process for Healthcare Marketing Professionals

When it comes to the healthcare customer experience, marketers, communicators, and digital strategists need to follow a quality improvement process similar to the one used for the clinical experience.

Prostate Cancer Awareness CHI Franciscan and Seattle Mariners

Healthcare Sports Partnerships: Make Good Madness — the Halftime Report

Health systems are making the most of their sports partnerships through innovative marketing tactics and community outreach. Here’s a halftime report.

Modea Analytics Guide

How Does Your Website Stack Up?

Your hospital or health system’s web analytics tell a story. This new guide will help you get started on understanding that story.

COVID-19

Vaccine Fear is Next COVID-19 Battleground: National Survey

A reluctance to get a COVID-19 vaccine appears to be the next public health battle for healthcare organizations, according to new survey data.

Seattle Mariners CHI Franciscan TV Signage

Healthcare Sports Partnerships: Make Good Madness

Sports Leagues are calling audibles to get back on the field – how is your healthcare system negotiating contract value?