There’s been a long debate in healthcare marketing on whether to focus more on branding or data-driven plans. Why not focus on both?

How OhioHealth Puts Patients at the Center
OhioHealth puts patients at the center of care with its user-centered experience design strategy. Hear how.

Is Telehealth a Bubble?
Is it possible for telehealth to be the next generation of care delivery? How do we overcome resistance? Ann Mond Johnson weighs in.

What Policies Can Unbreak Healthcare?
What policies can unbreak healthcare as the industry strives to better align with consumer expectations? Hear Paul Keckley’s take in this Hello Healthcare interview.

Customer Experience: Buy-In, Adoption, and Measurement
Customer experience has catapulted to the forefront of strategic leadership planning in healthcare. Hear how HonorHealth is responding.

Influencer Marketing: The Dolly Parton Healthcare Story
In this new Hello Healthcare interview, recorded at HMPS21, Stuart Dill talks with Chris Hemphill about successful influencer stories.

Video: Making an Impact in Today’s Hybrid World
In this interview, Debra Jasper talks about creating clear, compelling messages that make an impact in today’s hybrid world.

Video: AI & Patient Engagement in Healthcare
Virtua Health has transformed its marketing and patient engagement strategy with AI. Learn how in this video interview.

Collaboration as a Force + Financial Multiplier for Service Lines
Marketing, physician relations, and strategy leaders at University of Utah Health are collaborating to create efficiencies, strengthen the organization’s culture, and facilitate exponential growth.

Harnessing Trust and Humanizing the Brand at Johns Hopkins
Since the pandemic began, the world has turned to Johns Hopkins for insights on COVID-19. Learn how marketing and communications embraced the opportunity to guide the global community during this time of crisis.

Podcast: Do Healthcare Marketers Deliver Care?
Do Healthcare Marketers Deliver Care, the latest Hello Healthcare podcast, explores the impact of misinformation on people’s health outcomes.

User-Centered Planning and Design: Capturing Heads, Hearts, and Hands
OhioHealth is embracing the evolution in healthcare by meeting patients where they are—and that increasingly means a virtual experience.

HMPS21: A Preview
The Healthcare Marketing & Physician Strategies Summit returns live October 6-8, 2021. Read on for some HMPS21 highlights.

A Healthcare Marcom Post-Pandemic Pulse Check
Healthcare marketing and communications leaders weigh in on what comes next.

A New Value Equation for Digital Healthcare: Free Report
Your website’s poor connective tissue might be costing you money. Learn why and how to address it in this free report.

How to Innovate the Quality Improvement Process for Healthcare Marketing Professionals
When it comes to the healthcare customer experience, marketers, communicators, and digital strategists need to follow a quality improvement process similar to the one used for the clinical experience.

Healthcare Sports Partnerships: Make Good Madness — the Halftime Report
Health systems are making the most of their sports partnerships through innovative marketing tactics and community outreach. Here’s a halftime report.

How Does Your Website Stack Up?
Your hospital or health system’s web analytics tell a story. This new guide will help you get started on understanding that story.

Vaccine Fear is Next COVID-19 Battleground: National Survey
A reluctance to get a COVID-19 vaccine appears to be the next public health battle for healthcare organizations, according to new survey data.

Healthcare Sports Partnerships: Make Good Madness
Sports Leagues are calling audibles to get back on the field – how is your healthcare system negotiating contract value?